Contents

Legal Notice

Last updated: September 12, 2026

1. Site Publisher

The echo-group.ca website is published by:
Groupe Echo Inc.
Corporation incorporated in Quebec (Canada) on August 18, 2026
NEQ: 1182473588
Registered office: 2390, rue du Cardinal, Terrebonne (Quebec) J7M 0B6, Canada
GST/HST: 788689644 RT0001 — QST: 1234116998 TQ0001
President and sole director: Isaac Poirier Bernard
Email: contact@echo-group.ca
Product: Echo Support — customer support with an AI assistant

“Echo”, “Echo Support” and “Echo Suite” are product names. The only name under which the company contracts and invoices is Groupe Echo Inc.

2. Hosting

The site, applications and database are hosted by:
OVH Hosting Inc.
Beauharnois data center, Quebec, Canada

Some processing nevertheless takes place outside Canada, in particular messages handled by the AI assistant: it is described in our Privacy Policy.

3. Intellectual Property

All content on the echo-group.ca website (text, images, logos, icons, software) is protected by Canadian copyright law and international conventions. Any reproduction, representation, modification or adaptation of all or part of the site is prohibited without the prior written authorization of Groupe Echo Inc.

4. Hyperlinks

The echo-group.ca website may contain links to other sites. Groupe Echo Inc. has no control over those sites and accepts no liability for their content.

5. Personal Information

To learn more about the collection and processing of your personal information, see our Privacy Policy. Person in charge of the protection of personal information, within the meaning of Quebec’s Law 25: Isaac Poirier Bernard, president of Groupe Echo Inc., reachable at vie-privee@echo-group.ca or by mail at the registered office given above.

6. Governing Law

This legal notice is governed by Canadian law and the laws of Quebec. Any dispute will be subject to the jurisdiction of Quebec courts.