Get in touch
A question before you try, a problem, an idea? Write to us. A real person answers, from Quebec.
The chat, bottom right
That is Echo Support itself. Try it on us: ask the bot your question, and if it needs a human, it reaches us.
By email
contact@echo-group.ca — for everything else: billing, partnerships, press, or simply to tell us what is missing.
Email contact@echo-group.caAlready a customer?
Write to contact@echo-group.ca from your account’s email address, so we can find your organization. The “Report a bug” button in the dashboard also sends us a problem, but without a reply thread.
Email contact@echo-group.caA small team, in Quebec
Groupe Echo Inc. is a Quebec company. Our servers are in Beauharnois, Quebec, and the person answering you works on the product.
No call center, no bot that sends you back to a form. That is part of why we built Echo Support: we wanted this kind of support and could not find it at a reasonable price.